The Inclusive Manager’s Toolkit™ is an immersive development experience for managers and leaders, focusing on the most practical and relevant needs of today’s world of work. The comprehensive design focuses on the 3 primary areas of managerial practice: You as Manager, Managing Team, and Organization-wide Impact. Each module equips participants with new skills, practical tools for immediate use, and expert coaches to support knowledge transfer and impact. 

Facilitation Skills Institute

This course provides the inclusive facilitation practices necessary to build a positive work culture, increase effective communication, boost employee engagement, enhance group problem-solving skills, and elevate team cohesion.  This train-the-trainer experience provides participants with ample opportunities to practice preparing for and engaging in challenging discussions with both your peers and experienced facilitators. You'll be part of a cohort of like-minded colleagues who share your values and expectations for facilitation. As you progress through the program, you'll notice a significant boost in your confidence as a facilitator of a vast array of common, at-times challenging,  workplace discussions.  

The Essentials of Cultural Competence

The Essentials of Cultural Competence™ course equips you with the fundamental language, concepts, and techniques that are required to successfully navigate culturally complex relationships and working environments. We are in a moment of redefinition. We must move past polarizing exchanges and embrace the rich diversity of experiences and expectations that allow us to flourish.To flourish, we must have the crucial knowledge, skills, and tools necessary for an inclusive environment. Knowing how to bring together voices from diverse backgrounds, experiences, and perspectives fosters a culture of innovation, often leading to the development of new solutions, products, and services. Cultural competence is no longer just an asset, it’s a strategic imperative that positively impacts employee engagement, sense of belonging, trust, and overall organizational health. The Essentials of Cultural Competence™ equips you with the skill set to do just that.

Reducing the Negative Impact of Bias in the Workplace

Bias, the silent barrier to progress, is demystified in the course Reducing the Negative Impact of Bias in the Workplace™. This course provides a guide to understanding, addressing, and transforming bias in the workplace and fostering an inclusive environment primed for transparency, engagement, and innovation. Participants will be equipped with practical tools for addressing bias constructively, fostering non-judgmental conversations, and driving measurable change in their workplace.

Library Management Skills Institute 1: The Manager

The Library Management Skills Institute 1: The Manager (LMSI 1) is the seminal management development experience across the library community. Its design reflects a solid foundation of tried-and-true management principles and guided by best practices in libraries and seamlessly infuses diverse voices and modern theory.

Library Management Skills Institute 2: The Organization

Library Management Skills Institute 2: The Organization uses Peter Senge’s renowned Learning Organization as the organizing framework. Participants are introduced to each of the five disciplines within the context of libraries. The content and practical application are presented and explored in a library context.