The DJA Facilitation Skills Institute is a direct investment into your healthy and inclusive workplace culture. It teaches foundational skills to any member of your organization–creating more pathways for employees to have a voice, be seen, and engage at the most powerful level–peer-to-peer. The course focuses on 3 primary areas of inclusive facilitation practice:
You as Facilitator
Prepare Yourself
Why do you want to be a facilitator? What is your passion? What are your strengths? Discover your facilitation voice–what you uniquely bring to groups.
Planning and Tools
Learn Tools
Understand the purpose, context, and desired outcomes of a facilitation experience. Being equipped with easy-to-use tools allows you to feel confident, ensure high levels of engagement, and build trust.
Technique Deep Dive
Put Into Practice
Sometimes, it’s not what we do but the “how” that really matters. Facilitators are keenly aware of group dynamics and are able to alter their approach to maximize the experience of the group, have breakthrough experiences, and model inclusive best practices.
You will learn new skills, practice designing and facilitating, and gain real-time coaching from expert facilitators.
Take Action and Make a Real Impact
Equip managers and others who can influence organizational culture with the knowledge, skills, and tools to be in-house facilitators of key conversations and transformational group experiences.
"Trust is the most important ingredient in a healthy organizational culture. It is also the most nebulous. You have to earn it, nurture it, build it, and rebuild it every day."
- DeEtta Jones
Understanding your strengths and purpose is the first step before guiding others. Then, the real work begins and becomes part of your daily process. You’ll find ways to be helpful, move conversations forward, invite new perspectives, and influence the behavior of your team and organization. Effective facilitators:
Model and Teach Organizational Values
Well-prepared facilitators are anchored by a clear set of guiding values. Inclusive techniques, language, and behaviors are then used in their work with groups, and practiced by the groups themselves.
Increase Trust
When asked what is most important to trust a manager or authority in their workplace, employees named: Transparency, empathy, and listening skills. Facilitation Skills Institute teaches facilitators ways to transfer these values-laden words into solid and practical techniques.
Enhance Communication and Clarity
Nothing motivates like clarity. Understanding shared values, goals, and ways of working are enabled by well-prepared facilitators. They invite groups to dream, push the boundaries into innovative spaces, enhance group cohesion, and skillfully navigate groups through problem-solving.
The Facilitation Skills Institute equips managers and influential contributors to nurture your organization’s culture from the inside.
"This was, hands down, the best of course I've ever had. The design and delivery was exceptional, seamlessly blending theory with ample opportunities to practice and explore with colleagues." - Harvard Participant 2024
"For me, this course was very exciting and energizing. It allowed me to see and experience some of my favorite skills that I do not get to use in my work enough. I am hoping to use it lot going forward, applying what I learned to the day-to-day of my work." - Harvard Participant 2024
Practice plus feedback are the key to developing mastery. Participants have ample opportunities to practice preparing for and engaging in challenging discussions with both peers and experienced facilitators. They experience:
Boosted Confidence
As you progress through the course, you'll notice a significant boost in your confidence as a facilitator. Confidence is the bridge that enables you to guide and inspire others.
Peer Networking
You'll be part of a cohort of like-minded colleagues who share your values and expectations for facilitation. This network becomes a powerful resource for collaboration and support.
Actionable Insights
You will identify and apply the practices of inclusive facilitators. You'll gain actionable insights that drive engagement, build trust, and nurture healthy organizational culture.
Personal Reflection
This course is a generous learning space, focused on practice, not perfection. Clarify your philosophy and voice as a facilitator with access to experts to guide and support your work.
